If your order was canceled by us, this is usually due to low stock levels, or the item did not meet the quality control criteria at the receiving warehouse.

The items you have ordered may have been very popular and it is possible that an item sold out just before you placed the order. In rare cases the stock cannot be updated in our system in time and the item will be canceled. Sorry!

If the items are still available on the website, you can try placing a new order.