Think one of your parcels might be missing?
In some cases we deliver items from several orders in the same parcel – we will let you know in advance in the delivery confirmation email. You can check whether your parcel contains items from more than one order by logging into your account where you can see which items belong to which order.
If you need to return items from different orders, you can pack them all in one return parcel.
We bundle your orders to deliver your items in the quickest, most eco-friendly way possible.